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National Bank of Canada ups tech spend 10% YoY in Q2

National Bank of Canada was selective in expense management in the second quarter, specifically in areas of headcount, technology investment and discretionary...

Podcast: Moving to a modern, seamless tech stack

Clients are used to having fragmented experiences across their banking relationships, whether it’s their credit card, debit card, auto loan or mortgage,...

Community banks balance tech, human aid

SAN FRANCISCO — Community banks are looking to technology to support human interactions rather than replacing them. When it comes to technology...

Redefining what it means to be a ‘community’ bank

SAN FRANCISCO — Regional banks and credit unions should redefine what it means to be a “community” financial institution when considering new...

RBC looks to improve CX; Q2 spending up 22%

Royal Bank of Canada’s discretionary and tech-related expenses increased by 22% for the second consecutive quarter as the bank looks to continue...

5 data and security fintechs to watch

Open banking and authentication fintechs caught the eye of attendees at Finovate Spring 2023 this week, with several voted Best of Show...

JPMorgan using AI to combat financial crimes

SAN FRANCISCO — JPMorgan Chase is investing in artificial intelligence to combat fraud and financial crimes as the $2.5 trillion bank looks to increase its precision...

TD Bank invests in tech, personnel

TD Bank invested in operations and innovation in the second quarter as technology and personnel expenses increased.   During Q2, the $1.4...

Transactions: Visa to offer payment apps interoperability

Visa is launching cross-wallet transactions platform Visa+ this summer, and PayPal, Venmo and TabaPay will be among person-to-person payment apps integrated into...

Podcast: Adopting the digital wallet

The digital wallet market is saturated and has several established players, but this has not stopped new competitors from entering the space. ...

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